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No monkey wrenches

Published Thursday, July 01, 2004

Manager: Jerry Herrington Title: Fleet supervisor Fleet: Coast Plumbing, Heating & Air Inc., Santa Ana, CA Operation: Light-duty fleet of 28 units radio-dispatched to provide plumbing and HVAC services throughout Orange County, CA PROBLEM Vehicle downtime is anathema to Coast Plumbing, Heating & Air, Inc., a Santa Ana, CA-based firm providing plumbing and HVAC repair services. Coast competes with both large national chains and smaller local operations to serve homes of all sorts throughout Southern California's Orange County. “Response time is critical in this industry,” says Jerry Herrington. Indeed the firm, promotes itself to homeowners and apartment complexes ...

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