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Wow story

Published Tuesday, August 01, 2006

Each night the Customer Success department at JMC Restaurant Distribution Co. shares with company personnel what they call “wow stories” phoned in during the day. The stories are usually about something extraordinary a company driver has done during the ordinary course of making restaurant-supply deliveries to CiCi's pizza franchise stores. At the end of the year, the winner of the best “wow story” is honored at the company's annual banquet. JMC Restaurant Distribution is itself a “Wow story.” The transportation service company was started in Plano, TX, in 1990 by CiCi's founder, Joe Croce, to support the pizza ...

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