Two-percent turnover

In a recent web-cast on “Avoiding Negligent Supervision,” sponsored by NPTC and J.J. Keller & Associates, panelist Alex P. Jankauskas of Kraft Foods Global, Inc., reported that the Kraft Private Fleet maintained a driver turnover rate of less than 2% in 2005. With terminals located across the U.S., the fleet has over 300 drivers. The average tenure of these Kraft drivers is 12.5 years of service. Many have 20-plus years of experience. The longevity of these drivers is key to Kraft's high ratings for customer service, safety, and millions of dollars in transportation cost savings to the company.

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October 2009

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