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Play to your strengths

Published Saturday, March 01, 2008

If you always do what you have always done, you'll always get what you have always gotten.” That phrase, told to me by a respected industry safety professional many years ago, has provided very powerful insight during the course of my career. At the time, he was referring to the traditional hands-off approach many trucking companies took in managing “lost time” employee injuries such as slips, falls and back strains and their associated worker's comp claims. For the most part, carriers failed to aggressively and proactively manage the rehabilitation of injured drivers. They typically waited until the treating ...

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