USA Truck takes good with bad

The renewal of USA Truck’s certification of conformance to the International Organization for Standardization (ISO) 9001:2000 quality marker is being tempered by its recent loss of a court case that will end up costing the truckload carrier $4.6 million. The carrier said the ISO 9001:2000 standard provides a source of consistency and continual improvement for its key business processes, with its certification – first gained in 2004 – covering its general offices located in Van Buren, AR, along with fleet maintenance facilities located in Van Buren and West Memphis, AR; Shreveport, LA; Vandalia, OH; Roanoke, VA; Bethel, PA; ...

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From the Print Issue

November 2009

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