VoIP gaining trucking’s interest

Eric Pell will tell you that switching from a traditional phone system setup to one based on computer lines and the Internet came down to a simple, two-word reason: saving money. As director of information systems for Gainey Transportation Services (GTS), a 1,200-truck carrier based in Grand Rapids, MI, moving to a Voice over Internet Protocol (VoIP) technology allowing the carrier to make telephone calls using a broadband Internet connection instead of a regular (or analog) phone line is going to save GTS an estimated $60,000 per year in phone line, maintenance and long distance ...

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October 2009

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