Screen Savers

Kim Theken remembers how things used to be in the world of driver recruiting and retention — and with more than a little horror. “It's the waiting that really got to you — waiting for forms to be faxed back from the driver at a truckstop out in who-knows-where, for DAC [Drive-A-Check] reports, for MVR [motor vehicle records] and criminal background checks to be completed. Wait, wait, wait,” she says of that time just 13 years ago. “It would take literally days to pull together all the forms, reports, records and DOT [Dept. of Transportation] compliance data you ...

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From the Print Issue

October 2009

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