Scania-SAF-Holland deal expands services

A new agreement between Swedish truck maker Scania and  Luxembourg-based component manufacturer SAF-Holland will expand the service network available to trailer owners. But, more importantly, according to Scania, the agreement provides for additional services such as logistics, warranty handling, workshop procedures, special tools, help desk and training of workshop technicians. “I’m confident that this agreement with SAF-Holland will enable us to give an even better service to our customers, said Anders Gustafsson, senior vp-service operations, at Scania. “Uptime and peace of mind are the keystones for our customers. Our strategy is to focus on our customers productivity and ...

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From the Print Issue

November 2009

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